Facebook is a Goliath that constantly adds new services and features to keep you returning and using its services. Facebook Marketplace was conceived back in 2015 as simple buy and sell groups that users could post their stuff on with the benefit that you could see the user’s Facebook profile and verify if they were legit.
Facebook Marketplace has turned into much more now, and many people are finding that there is hidden information that they want to access about sellers. However, they get a popup saying ”hidden information” when viewing the information.
Follow along as I provide further details on what information is hidden and how you may be able to access this hidden information.
If you’ve been browsing Facebook Marketplace and when you try to view or access information on a product or a seller that gives you a popup saying “hidden information,” you’ve got a few options on how to gain access to the details that have been hidden from you.
Depending on what information is hidden and your reason for wanting it, the simplest approach is to contact the seller through the Facebook Marketplace contact form and request the information and anything else that you need.
Contacting the seller may mean you have to wait for the information. Still, it’s a guaranteed way to get reliable and accurate information directly from the seller without having to mess around with any tricks or technical steps.
If the seller doesn’t get back to you, then finding the hidden information will likely not get you a better response or the product you want.
Different information may be hidden depending on how you access Facebook Marketplace. For example, you could be using the Facebook app on your phone or using a browser such as Chrome or Microsoft Edge to view the product listings.
A quick and easy way to see the hidden information is by switching how you view Facebook Marketplace.
If you’re browsing Facebook Marketplace on the Facebook app, then you can copy the listing and view it on your phone’s browser; you can do this on Android, iPhone, or any mobile device that has a browser installed.
You may need to log into Facebook, but the hidden information may now be visible outside the Facebook app.
If you find that browsing Facebook Marketplace from a web browser on your phone or desktop gives you hidden information popups, then you may want to try viewing the listing on the Facebook app to see if it’s available.
Once inside the Facebook app, you can view the hidden information to see if it was only hidden from browser versions.
Historically, Facebook Marketplace users have indicated that primarily the phone number is hidden from web browsers. Changing the URL to the mobile version often resolves the issue and gives them access to the hidden information.
Look at the URL window in your web browser, and modify the www. To be m. and try viewing the page again. Some users say it works, while others say it no longer works. It may depend on whether the hidden information is viewable from the mobile device or whether it’s completely hidden.
If that doesn’t work, Facebook may be checking if you’re really on a mobile device or not, rather than just giving you access via the URL. It’s possible to force your web browser such as Chrome to tell Facebook that it’s a mobile device and not a desktop web browser.
You should now see the mobile version of Facebook Marketplace and check if the hidden information is now available.
Sellers have the option to hide certain information from their listings because they don’t want to be contacted through those methods, which is often why it’s best to contact the seller directly through the method they prefer.
If you somehow get access to hidden information, the seller may not be especially happy with you or interested in selling the item you want to buy, so it’s often not a great idea to try it.
Facebook will also hide information on different versions of the Facebook Marketplace, such as hiding phone numbers when browsing the site outside of the Facebook app because it believes you don’t have a phone to call that number.
It’s a peculiar approach because many people browsing Facebook Marketplace from a browser have a phone sitting right next to them and often prefer to make quick contact through a phone call.
If you’re trying to find a phone number to contact a seller rather than using the contact form, it may be possible to switch between a web browser or Facebook app to see if the information is only hidden on one of them.
If using the methods above doesn’t allow you to access the hidden information, then it’s likely that the seller doesn’t want you to access that information. You will need to contact them through the available methods.